Solutions, Agents and Accelerators
We don't just advise about what's possible. We build it. This page is a look at the agents, accelerators, and solutions we've created to help you get more out of Salesforce, your data, and your team, faster and at scale.
Second Brain as-a-Service
An alternative to traditional MSPs, Second Brain captures everything from your implementation (decisions, architecture, customizations) and turns that into a living knowledge system. Second Brain continuously trains your in-house team on your specific environment, translates new business goals into actionable plans, and stays current as the platform evolves, all backed by periodic human expert check-ins.
Agentforce Contact Center
A production-ready framework that embeds Agentforce agents directly into the contact center. Agents pull real-time customer context from Data Cloud, resolve high-volume inquiries autonomously, and escalate complex cases with full history and recommended next actions. Designed for rapid deployment, it cuts average handle time, lifts first-contact resolution, and delivers measurable CSAT and cost improvements in weeks rather than quarters.
ITSM Accelerator
A pre-configured Salesforce Service Cloud + Agentforce solution for IT service management. Includes ready-to-run incident, problem, change, and request processes plus AI agents that triage tickets, surface knowledge, recommend resolutions, and keep the knowledge base current. Built for business outcomes first: faster resolution times, lower ticket volume, and an IT organization that supports growth instead of becoming a bottleneck.
Multi-Agent Suite Accelerator
The set of production agents we designed and deployed for a PE firm. These agents collaborate across sales, service, and operations workflows, share context in real time, and execute multi-step processes without constant human hand-offs. The architecture demonstrates how to make specialized agents talk to one another reliably: turning Agentforce from isolated bots into a coordinated system that drives measurable operational leverage.
Deep Technology Expertise for All Your Data and AI Needs
Our objective approach to technology means you get exactly what you need to grow.
We partner with a variety of leading tech platforms to bring your goals to life.
Ready to Transform Your Data into an AI Advantage?
Let's make it happen together! Connect with our experts today and take the first step towards harnessing the full power of your data for AI-driven growth.